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Score report development as a collaborative process between measurement, communications and subject matter experts.


Cook RJ, Brossman BG. — American Board of Internal Medicine

Presented: American Educational Research Association Annual Meeting, April 2015

Abstract: On credentialing examinations, examinees are eager to know pass/fail decisions, examination scores, relative peer performance, and what they can do to address deficiencies in their knowledge and ability. In presenting this information to examinees, it is important for the testing organization to consider the appropriateness of the content presented in its score reports and the effectiveness with which it communicates this content. The purpose of this study was to develop, through an iterative process of stakeholder feedback and subsequent revisions, a score report that provides desired score information in a clear, concise and defensible way. The result of this approach was a new score report format that stakeholders found to contain valuable and easily understood summative and diagnostic information.

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