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Technical Support for those taking the Knowledge Check-In at home/in office Expand/Collapse the ABIM alert.

Technical assistance on the day of your Knowledge Check-In assessment is available by chatting with a Pearson VUE agent. We are here to help! You may also call 800-606-0259 to reach an ABIM Customer Relationship Advocate, in the event you are unable to connect to a Pearson VUE agent.

macOS Update Affects Physicians Taking Knowledge Check-In Remotely Expand/Collapse the ABIM alert.

If you are scheduled to take the Knowledge Check-In remotely and use an Apple device running the latest macOS (Catalina), ABIM was recently made aware of a technical issue that may affect your ability to take the Knowledge Check-In.

The macOS update does not include support for Adobe Air, meaning the software used to deliver the Knowledge Check-In online is not compatible with systems running on Catalina as of October 7, 2019.

If you are taking the Knowledge Check-In on a Mac and want to confirm your system is still compatible, please take the system check again. If you are unable to access a compatible system or would like to reschedule to a test center, please call our dedicated physician support line at 1-800-606-0259 as soon as possible.

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