Jump to start of content

Technical Support for those taking the Knowledge Check-In at home/in office Expand/Collapse the ABIM alert.

Technical assistance on the day of your Knowledge Check-In assessment is available by chatting with a Pearson VUE agent. We are here to help! You may also call 800-606-0259 to reach an ABIM Customer Relationship Advocate, in the event you are unable to connect to a Pearson VUE agent.

Coronavirus Updates Expand/Collapse the ABIM alert.

At ABIM we are actively monitoring the ongoing spread of coronavirus (COVID-19) and will post regular updates about any changes to scheduled assessments.
Scheduled for an assessment this year? ABIM is working with Pearson VUE to ensure your safety throughout your exam day. Learn more about what to expect at test centers.
Please follow the United States Centers for Disease Control and Prevention (CDC) for the most up-to-date information on the virus.

Comfort Aids

Comfort aids are small, medically necessary items that require pre-approval prior to being permitted into the testing room.

See Comfort aids that do not require pre-approval.

For Test Takers

All requests for a comfort aid should include the following:

  1. A completed comfort aid form (pdf).
  2. A signed Verification and Release Form.
  3. A professional report confirming the presence, nature and extent of your impairment and the need for specific accommodation. Professional reports should be by a qualified and licensed/certified professional with specific and appropriate expertise evaluating adults with the impairment that you have. See the "For Evaluators" section below for details of what the report should contain.

Note: Past failure of ABIM examinations does not, in and of itself, constitute objective evidence of a functional limitation due to a disability.

For Evaluators

Your professional report should include the following:

  • Your name, address and phone number 
  • Your area of specialty/expertise
  • A description of the specific functional limitations caused by the test taker's impairment that require accommodation
  • A description of the accommodations recommended by you 
  • A desciption of the history of treatment and/or rehabilitation efforts that the test taker has received for their impairment
  • Documentation addressing whether the test taker's impairment substantially limits one or more major life activities within the meaning of the ADA
  • Objective evidence of functional limitations:
    • A list of all standardized test instruments and assessment procedures used to diagnose and evaluate the functional impact of the test taker's impairment
    • Date(s) of assessments and/or treatment contacts upon which your report and opinions are based